Kampeergoed is an online shop offering a wide range of outdoor and camping supplies. We can ship throughout whole Europe. Of course customer service and guarantee are excellent. Kampeergoed will keep you informed on the status of your order. You can easily modify or cancel your order by following the link in the email you will receive after ordering. Kampeergoed is part of De Goedgroep.

Usually an order is placed through our website (www.kampeergoed.nl). Ordering by phone or email is also accepted. During the process of online ordering our system generates a password and will be sent to you after completing your order. With this password you will be able to track your order online. Client data will never be added to mailing lists. Also, client data will not be shared with third parties. No exceptions will be made. The handling of your order will start immediately after reception. Shipment will commence after payment is confirmed.

A confirmation of your will be send immediately after placing your order. If your method of payment is IDEAL, the confirmation will be send when the transaction has been completed.

You did not receive an email after placing your order? in most cases the given email address is wrong. Please inform us by e-mail with your email address, name and date of your order. A new email will ben send to you.

We will inform you with any change in the status of your order by email. In this email you will find a link to respond. You can also check online and log in to our website, using the password we send you. Our site will show you all the details and the status of your order. It is possible to track the whereabouts of your parcel at any given time.

After placing your order you will receive a confirmation email. In this email you will find a link for changing or cancelling your order. There are no extra charges. Please let us know your changes as soon as possible. After shipment cancelling is still an option.

De Goedgroep will choose a courier service for your order. You will receive notification of your shipment. Generally your order will be delivered within 24 to 48 hours. Three attempts to deliver your order will be made and a notification will be left in case of absence. The number of the package will be noted on this notification. With this number you can make a new appointment for delivery by visiting www.nieuwelevering.nl. It is also possible to alter the shipping address or leave a telephone number. When three attempts to deliver fail, your order will be returned to De Goedgroep.

You can pick up your order (mo-fry) between 12.00 en 17.30h and saturday 10.00 - 12.00h. You will find us at Dillenburgstraat 28, 5652 AP Eindhoven. These terrains are owned by Aart Transport. You will also find a Dhl service point and Selectvracht. Please note that a email is send to you when your order is ready for pickup. We strongly recommend payment bij PIN as no loose change is available.

Shipment cost will be 4.95 euro for packages within the Netherlands. For Belgium this is 5.95 euro. Shipment to other destinations is possible, just choose the desired country and our systems will inform you with the shipping cost.

Usually your order will be shipped within 24 to 48 hours after receiving your payment. If an article is not on stock it will be present within a couple of days. Any deviation to our usual time of delivery will be communicated by email. If you want to know more about an article and / or the actual stock just give us a call on 040 287 04 09

Please contact us by:

Phone: 040 287 04 09
Mobile Phone: 06 440 123 20
Email: info@Goedgroep.nl of info@kampeergoed.nl
Address: Aarts Transport Dillenburgstraat 28 5652AP Eindhoven

Please inform Kampeergoed with any deviation of your order within 24 hours after delivery. The transporter will provide us with the time of delivery. Notifications received after 24 hours can be ingnored without stating reasons.

You want to send something back to Kampeergoed? Just notify us by email. Instructions will be given along with the correct address. Please consider the terms and conditions. The cooling down period of 7 days gives you the right to send back your order within this period without telling us the reasonNote! you did not open the parcel!. In any other case you will send an email first. Please use the link in the email you received after ordering. Please provide us with your ordernumber. It is possible we will have to charge you with some costs.

Returning your order is no problem. Please contact customer service by email. You will receive instructions and your parcel can be returned on short notice.

Of course returning your order at our shop is also possible. Please take a copy of your order confirmation with you.

Returning articles:
Please return the article(s) within 7 days
The article must be packed in its original box
Used and damaged articles will not be accepted

Not all articles can be returned:
Articles for personal hygiene
Articles made by your specifications
Articles specially ordered for you
Articles that can't be send back due to their nature
Electronic articles with a broken seal

It is possible to change your order, also when you did receive your package. Please notify us by email whitin 7 days. Note that in most cases shipping cost will be made at your expense. Of course it is possibly to take your article to our shop. Please inform us by email first.

The article you want to exchange with, can be ordered by new webshop order.

iDEAL



For our Dutch customers IDEAL is the prefered method of payment. IDEAL is easy, quick and safe. No extra charges added. Of course you can also transfer the payment to our accounts by any other method. Kampeergoed will inform you about the status of your payment.

Account numbers De Goedgroep:

ING account: 4930107 (iban: nl 24 pstb 0004 9301 07) tnv De Goedgroep Eindhoven (Also for payments from abroad)

Account De Goedgroep Belgiium: ING account 363-0466610-80